Digital Delivery & Refund Policy
Official legal documentation and governance protocols for ePrince Biz Solutions.
1. Digital Goods Delivery
All software scripts, fullstack applications, AI bundles, and mobile templates are digital source goods delivered via instant download or dedicated private repository access upon verified payment.
2. Refund & Support Policy
Due to the unencrypted, irrevocable nature of digital source code, purchases are generally non-refundable once the source files have been downloaded or dispatched. However, we provide:
- 30-Day Setup & Technical Support: Direct assistance via WhatsApp and support tickets to resolve any installation or configuration issues.
- Defect Rectification Guarantee: If a script contains an unresolvable bug preventing core advertised functionality, our technical team will patch it or issue a full credit or refund.